Term Conditions Page

These Terms and Conditions ("Terms") govern your use of KashmirGift.com ("Website", "we", "us", or "our"). By using this Website and making purchases through it, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using KashmirGift.com, you agree to be bound by these Terms, including our Privacy Policy. If you do not agree to these Terms, you must not use our Website.

2. Use of the Website

You agree to use the Website in accordance with all applicable laws and regulations. You may not use the Website for any illegal or unauthorized purpose, including, but not limited to, violating intellectual property rights, defaming or harassing others, or transmitting harmful content.

3. Account Registration

To make a purchase, you may be required to register for an account. By registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Products and Pricing

  • Product Descriptions: We strive to ensure that all product descriptions and images on our Website are accurate. However, we do not guarantee that descriptions or images are always complete, reliable, or error-free.
  • Pricing: All prices listed on the Website are in INR and are subject to change without notice. We reserve the right to modify prices or discontinue products at any time.
  • Availability: Products are subject to availability. If a product is out of stock or unavailable, we will notify you as soon as possible.

5. Order Acceptance and Payment

  • Order Processing: After placing an order on our Website, you will receive an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received your order.
  • Payment: Payments for orders are processed via Razorpay, our third-party payment processor. You agree to provide valid and accurate payment information for processing.
  • Order Cancellation: We reserve the right to cancel or reject any order at our sole discretion, including, but not limited to, issues with payment processing or fraud detection.

6. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated during the checkout process and are based on the delivery address.
  • Delivery Time: Delivery times depend on your location and shipping method.We do our best to ensure timely delivery but do not guarantee delivery within a specific timeframe.
  • Our minimum delivery time is 2 days and maximum 7 days
  • Shipping Restrictions: We currently ship only to [list of countries or regions].

7. Returns and Refunds

  • Return Policy: You may return items within 1 day  of receipt, provided the item is unused and in its original packaging. Please refer to our Return & Refund Policy for full details.
  • Refund Process: Refunds for eligible returns will be processed within  7 days. Refunds will be issued to the original payment method used during the purchase.

8. Intellectual Property

  • Copyrights and Trademarks: All content on KashmirGift.com, including but not limited to text, images, logos, and trademarks, are the property of KashmirGift.com and protected by intellectual property laws. You may not use, copy, or distribute any of the Website’s content without prior written permission.
  • User Content: By submitting content (such as reviews or feedback) to the Website, you grant KashmirGift.com a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display the content.

9. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by KashmirGift.com. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. You access these websites at your own risk.

10. Limitation of Liability

  • General Limitation: To the fullest extent permitted by law, KashmirGift.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or from the purchase of products.
  • No Warranty: The Website and its content are provided "as is" without any warranty of any kind, whether express or implied.

11. Indemnification

You agree to indemnify, defend, and hold harmless KashmirGift.com and its affiliates, employees, and agents from any claims, damages, or losses arising out of your use of the Website, your violation of these Terms, or your violation of any rights of third parties.

12. Termination

We reserve the right to suspend or terminate your access to the Website at any time without notice if you violate these Terms or engage in behavior that we believe to be harmful or inappropriate.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through [Arbitration/Mediation] in [Your Jurisdiction], unless otherwise required by applicable law.

15. Changes to Terms and Conditions

KashmirGift.com reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms periodically.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: sales@kashmirgift.com
Phone: 9596434163
Address: Sangus Kulgam 192231